Your Ameron customer guide
Get your account ready, follow a space request and keep your vehicle’s records together. You can read this guide before signing in, or find it in your account under Help & guide.
Get started
A new account begins at 33% complete: the account step is already done. Saving a vehicle and sending an active space request complete the other two steps.
Create your account
Open customer sign in and choose Create account. Follow the email verification link when prompted, then sign in with the same email and password.
Add your vehicle
In Vehicle condition, choose Add vehicle and save a name and type. Make/model, colors and condition photos are optional. You can prepare this record before spaces are released.
Request a space
Use Find your space when a space is accepting requests. Enter your overall vehicle dimensions and preferred move-in date; you can link a saved vehicle. Ameron reviews the fit and confirms rental terms and arrival arrangements.
The property plan shows 93 planned covered spaces. A planned stall is not a live vacancy or a confirmed reservation. Your request does not collect payment.
Using your account
My reservations
Follow pending, approved, declined or cancelled requests. Open View details to review the space, dates and next step. You can cancel a pending request here. Approval still requires agreed move-in and payment arrangements with Ameron.
Vehicle condition
Select a vehicle and choose New report for an Arrival, Condition update or Departure. Add notes, labelled photo views and close-ups of damage; open a photo to mark a damage note. Review your draft before submitting: submission locks its photos and notes. Record later observations in a new report.
Up to 12 JPEG, PNG or WebP photos per report, 10 MB each. For HEIC, export a JPEG copy first. Submitted arrival and departure reports can be compared by photo view.
Documents
Check document requests and upload only relevant paperwork. Follow Awaiting review, Accepted or Changes requested and read any staff note. If corrections are needed, upload the corrected file using the request’s Upload action when applicable. Upload a replacement before removing an older file that is still needed.
PDF, JPG, PNG or WebP, up to 4 MB per file. An uploaded agreement is a document record, not an electronic signature.
My details
Update your name and optional phone number, then save your changes. Your account email is managed by your sign-in provider.
Billing
Online payments are not enabled. Checkout and invoices will become available after Ameron’s Stripe billing is configured and tested. No card details are collected in the current portal.
Have a question about your request or using the portal? Contact Ameron.